Welcome to Lady Fitness - Terms & Conditions

By participating in any of our fitness challenges or programs, you agree to abide by our terms of service. This includes following program guidelines, respecting fellow participants, and upholding the values of Lady Fitness.

1. Be respectful to all individuals that participate in group workouts carried out by Lady fitness and to motivate each other by being a cheerleader.
2. Wear suitable and comfortable clothing and footwear to participate in group exercise workouts, personal training sessions and online challenges.
3. All participates must have filled in and returned PAR Q form before joining group workouts, booking personal training sessions and purchasing online challenges. 
4. Abusive or irrational behaviour of any kind won't be tolerated towards myself and to others when participating in group workouts or in Lady Fitness social media groups. 
5. All participating individuals can only participate in group workouts, personal training sessions and online challenges when payments are paid in advance. 
6. Anyone with an injury or a viral infection will not be able to join group exercise workouts for safeguarding reasons.
7. All clients must be medically fit before exercising.
8. It's your responsibility to keep yourself safe when participating in Lady fitness outdoor or indoor group session workouts. 
9. NO PETS are allowed at group session or 1:1 PT sessions. 

We want you to be satisfied with your experience at Lady Fitness. In case of any issues or concerns, please refer to our refund policy for information on how to proceed with refund requests.

REFUND POLICY 

1. A refund will only be issued if an individual becomes terminally unwell or has a serious accident of any kind where they can no longer physically exercise. Medical evidence will be required before receiving a full or partial refund ONLY on a group, personal training,  programme or online challenge. 
2. If I become ill and can no longer offer any of the Ladyfitness services. 
3. After the 14 days of purchasing any service of Ladyfitness and an individual becomes terminally unwell or has a serious accident and no medical evidence is provided by a registered doctor.  No refund of any kind will be issued only under certain circumstances. 

EVIDENCE WILL BE REQUIRED BEFORE ANY KIND OF REFUND IS ISSUED. 

All refund enquiries please email; ladyfitness2024@gmail.com 

Your privacy is important to us. We ensure that any personal information shared with Lady Fitness is kept confidential and used solely for the purpose of improving your fitness journey with us. For more details, please refer to our privacy policy below.

PRIVATE POLICY

I will not share any personal data. Only under certain circumstances where I feel there is a safeguarding issue, if an accident occurs when participating in a group workout or 1:1 PT session with myself or someone's life is in danger.  Only  then I will only release personal need to know data to the emergency services like the police or ambulance services